Privacy Policy

1. data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. Detailed information on the subject of data protection can be found in our data protection declaration listed below this text.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the operator's contact details in the legal notice of this website.

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form.

Other data is collected automatically or with your consent by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. You also have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time at the address given in the legal notice if you have any further questions on the subject of data protection.

Analysis tools and tools from third-party providers

When you visit this website, your surfing behavior may be statistically evaluated. This is mainly done using cookies and so-called analysis programs.

Detailed information on these analysis programs can be found in the following privacy policy.

2 General notes and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

Note on the responsible body

The party responsible for data processing on this website is

Kastenwagenforum.de

COMWORKS CORE GmbH

Josef Stuffer

Kufsteiner Street 124 A

83064 Raubling

Phone: 08031.22044-0

E-mail: info@comworks.de

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).

Withdrawal of your consent to data processing

Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. All you need to do is send us an informal email. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to object to data collection in special cases and to direct advertising (Art. 21 GDPR)

IF THE DATA PROCESSING IS BASED ON ART. 6 ABS. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 PARA. 1 GDPR).

IF YOUR PERSONAL DATA ARE PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21 PARA. 2 GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged violation. The right to lodge a complaint is without prejudice to any other administrative or judicial remedy.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place if it is technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Encrypted payment transactions on this website

If there is an obligation to provide us with your payment details (e.g. account number for direct debit authorization) after the conclusion of a fee-based contract, this data is required for payment processing.

Payment transactions via the usual means of payment (Visa/MasterCard, direct debit) are made exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

With encrypted communication, the payment data you transmit to us cannot be read by third parties.

Information, deletion and correction

Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipients and the purpose of the data processing and, if necessary, a right to correction or deletion of this data at any time. You can contact us at any time at the address given in the legal notice if you have further questions on the subject of personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. To do so, you can contact us at any time at the address given in the legal notice. The right to restriction of processing exists in the following cases:

If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the review, you have the right to request that the processing of your personal data be restricted.

If the processing of your personal data was/is carried out unlawfully, you can request the restriction of data processing instead of erasure.

If we no longer need your personal data, but you need it for the exercise, defense or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of its erasure.

If you have lodged an objection in accordance with Art. 21 para. 1 GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data - apart from its storage - may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.

Objection to advertising emails

We hereby object to the use of contact data published as part of our obligation to provide a legal notice for the purpose of sending unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

3. data collection on this website

Our Internet pages use so-called "cookies". Cookies are small text files and do not cause any damage to your end device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or until they are automatically deleted by your web browser.

In some cases, cookies from third-party companies may also be stored on your device when you visit our website (third-party cookies). These enable us or you to use certain services of the third-party company (e.g. cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behavior or display advertising.

Cookies that are required to carry out the electronic communication process (necessary cookies) or to provide certain functions that you have requested (functional cookies, e.g. for the shopping cart function) or to optimize the website (e.g. cookies to measure the web audience) are stored on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies has been requested, the cookies in question are stored exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR); consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

If cookies are used by third-party companies or for analysis purposes, we will inform you about this separately in this privacy policy and, if necessary, request your consent.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are

Browser type and browser version

Operating system used

referrer URL

Host name of the accessing computer

Time of the server request

IP address

This data is not merged with other data sources.

This data is collected on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website - the server log files must be recorded for this purpose.

Inquiries by email, telephone or fax

If you contact us by e-mail, telephone or fax, we will store and process your request, including all personal data (name, request), for the purpose of processing your request. We will not pass on this data without your consent.

This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your request is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested.

The data you send to us via contact requests will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

Registration on this website

You can register on this website in order to use additional functions on the site. We use the data entered for this purpose only for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise we will reject the registration.

In the event of important changes, for example to the scope of the offer or technically necessary changes, we will use the e-mail address provided during registration to inform you in this way.

The data entered during registration is processed for the purpose of implementing the user relationship established by the registration and, if necessary, for the initiation of further contracts (Art. 6 para. 1 lit. b GDPR).

The data collected during registration will be stored by us for as long as you are registered on this website and will then be deleted. Statutory retention periods remain unaffected.

Comment function on this website

For the comment function on this site, in addition to your comment, information about the time the comment was created, your email address and, if you are not posting anonymously, the user name you have chosen will be stored.

Storage duration of comments

The comments and the associated data (e.g. IP address) are stored and remain on this website until the commented content has been completely deleted or the comments must be deleted for legal reasons (e.g. offensive comments).

Legal basis

Comments are stored on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent at any time. All you need to do is send us an informal email. The legality of the data processing operations already carried out remains unaffected by the revocation.

DigiCamper app (only relevant if the DigiCamper services are used)

On this website and also in the associated "DigiCamper" apps for Apple iOS and Google Android, we offer a geo-based application "Radar" and "Live", among others. Both services use location information to determine the position and serve to improve or enable the use of these services. For example, the "Radar" application uses the position data to automatically display your current position in the map view. With the "Radar Live" service, the user can share their own location with other users. If this function is activated, the location is permanently transmitted (even in the background). For users who are not logged in ("guests"), the location is displayed without mentioning their name ("avatar"). Registered users can see their user name on the map and track their position. The position is only shared if the user has explicitly activated this in the app. This setting can be deactivated at any time. Apart from the services mentioned, the location information is not used, exploited or made available to third parties. Use at your own risk. By activating the function, other users can see your location and although we are not aware of any cases, in theory it can also be used for abusive purposes (e.g. for surveillance / stalking). The operator is not liable for any damages that may arise in connection with this function.

Personal data is collected for the following purposes and with the following services

Device authorizations to read the stream of the camera

Location of the device

Reading data (files) from the phone memory

Data about runtime crashes

Types of data collected

1. personal data. Email, first and last name, date of birth

The application will only ask the user to enter their email address to authenticate with the identity provider COMWORKS ID (https://id.comworks.de) if the user has chosen to share their sensor data on the portal. This is used for further access authorization to view their own data on the portal (https://portal.comworks.de) and to communicate on the DigiCamper website (https://www.digicamper.com). Other identity elements (e.g. first name, last name, date of birth) are stored on the COMWORKS ID server and are never used in the application.

2. location. Approximate location and Exact location.

Access to the location is needed for the following useful scenarios:

2.a) to find a list of BLE hardware around the Android phone. This is absolutely necessary due to the specific implementation of the Android SDK and cannot be done without the appropriate permissions.

2.b) The user's position is determined and displayed on the map in the Digicamper Radar unit. The location is also transferred to the Google Map component: https://play.google.com/sdks/d…id-gms-play-services-maps to display locations and the user's current position.

3. app info and performance.crash logs

The application collects information about crashes (fatal, unrecoverable errors in the application) so that they can be fixed in the next versions. This significantly increases the stability of the application in the hands of the user. Data collection is supported by the following library: https://play.google.com/sdks/d…base-firebase-crashlytics

4. read data (files) from phone memory is only used to import the sensor configuration file from the provided file. Some Android versions and the Android firmware of some manufacturers require permission to read the provided file, even if the FileProvider is enabled.

Full details on each type of Personal Data collected are provided in the relevant sections of this privacy policy or through specific explanatory texts displayed prior to data collection.

The Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using the Application.

All data requested by the Application is mandatory and failure to provide this data may result in the Application being unable to provide its services. In cases where the Application explicitly indicates that certain Data is not mandatory, Users are free not to provide this Data without this having any impact on the availability or functioning of the Service.

Users who are not sure which personal data is mandatory are welcome to contact the operator.

Users are responsible for all personal data of third parties that they have received, published or shared via the Application and confirm that they have the consent of the third parties to share the data with the Operator.

Method and place of data processing

Methods of processing

The Data Controller processes Users' Data in a proper manner and takes appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of the Data.

Data processing is carried out with the aid of computers and/or IT-based tools, following organizational procedures and modalities strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties can be requested from the Data Controller at any time.

Location

The Data is processed at the Data Controller's offices and in other places where the parties involved in the processing are located. For more information, please contact the Data Controller.

Retention period

The Data is kept for the time necessary to provide the service requested by the User or for the purposes described in this document and the User may request that the Data Controller suspend or remove the Data at any time.

The use of the collected data

The User's Data is collected to allow the Data Controller to provide its Services, as well as for the following purposes:

- Location authorization is required to:

Scan BLE devices in the vicinity to obtain data from these devices. The application will never directly retrieve or store the user's location.

The collection of the user's location is only started when the user enters Radar and transmitted to the Google map component to display the current user location on the map. The determined location is neither saved in the app nor on the server.

- The camera is only used to scan QR/barcodes sequentially to add sensors to the list of scanned devices without being scanned.

- The email address is used as the primary key for user identification (also user name, login, etc.)

- Crash logs are non-personalized data used only to protect the application from such events in further builds.

- The configuration file of the sensor does NOT contain any personal data of the user.

Camera

The application uses the camera to scan special QR/barcodes so that sensors can be added to the list without being near the user.

Location

The main function of the application is to work with BLE hardware and display the data retrieved from the items. The implementation in Android requires the use of permission to scan BLE devices and retrieve data.

DigiCamper Radar requires the user's location to display its own position on the map. If the location authorization is revoked.

The collection of the user's location is only started if the user has Radar active and is transmitted to the Google map component to display the current user location on the map. If the user excludes the application from granting permission, the application will work fine, but it will not be able to display the user's location. The determined location is not stored in the application or on the server.

Read external storage

This permission is required for some Android versions to avoid problems when importing the configuration file for sensors. Some phone manufacturers are experiencing these problems due to changes in the Android firmware.

Detailed information on the processing of personal data

Personal data is collected for the following purposes and with the following services

- Device permissions for access to Personal Data

Additional information on data collection and processing

Legal steps

The User's Personal Data may be used by the Data Controller for legal purposes, in court or in the stages leading to possible legal action arising from improper use of this Application or the related services.

The User declares to be aware that the Data Controller may be obliged to disclose personal data at the request of public authorities.

Additional information about the User's personal data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Application and any third party services may collect files that record interaction with this Application (System logs) or use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy:

Further information about the collection or processing of Personal Data may be requested from the Data Controller at any time. Please refer to the contact information at the beginning of this document.

The rights of users

Users have the right to know at any time whether their personal data has been stored and may contact the Data Controller to obtain information about its content and origin, verify its accuracy, request its integration, deletion, updating or rectification, transform it into an anonymous format or block data stored in violation of the law, as well as oppose its processing for any legitimate reason. Requests should be addressed to the data controller using the contact details above.

This application does not support "Do Not Track" requests.

To find out if the third-party services it uses recognize "Do Not Track" requests, please read their privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to modify this Privacy Policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page frequently, paying attention to the date of the last modification indicated at the bottom of the page. If a User does not agree with a change to the Policy, they must stop using the Application and may request the Data Controller to delete the Personal Data. Unless otherwise specified, the current Privacy Policy applies to all personal data that the Data Controller holds about Users.

Information about this Privacy Policy

The Data Controller is responsible for this Privacy Policy.

4. analysis tools and advertising

Matomo (formerly Piwik)

This website uses the open source web analysis service Matomo. Matomo uses so-called "cookies". These are text files that are stored on your computer and enable your use of the website to be analyzed. For this purpose, the information generated by the cookie about the use of this website is stored on our server. The IP address is anonymized before storage.

Matomo cookies remain on your end device until you delete them.

The storage of Matomo cookies and the use of this analysis tool are based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the anonymized analysis of user behaviour in order to optimize both its website and its advertising. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

The information generated by the cookie about the use of this website is not passed on to third parties. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

If you do not agree to the storage and use of your data, you can deactivate the storage and use here. In this case, an opt-out cookie will be stored in your browser that prevents Matomo from storing usage data. If you delete your cookies, the Matomo opt-out cookie will also be deleted. The opt-out must be reactivated when you visit this website again.

Code

5. newsletter

Newsletter data

If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. No further data is collected, or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.

The data entered in the newsletter registration form is processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter at any time, for example via the "Unsubscribe" link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

The data you provide us with for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data stored by us for other purposes remains unaffected by this.

After you unsubscribe from the newsletter distribution list, your e-mail address may be stored by us or the newsletter service provider in a blacklist to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). Storage in the blacklist is not limited in time. You can object to the

storage if your interests outweigh our legitimate interest.

CleverReach

This website uses CleverReach to send newsletters. The provider is CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede, Germany. CleverReach is a service with which the newsletter dispatch can be organized and analyzed. The data you enter for the purpose of receiving the newsletter (e.g. e-mail address) is stored on CleverReach's servers in Germany or Ireland.

Our newsletters sent with CleverReach enable us to analyze the behavior of newsletter recipients. Among other things, we can analyze how many recipients have opened the newsletter message and how often which link in the newsletter was clicked on. Conversion tracking can also be used to analyze whether a predefined action (e.g. purchase of a product on this website) has taken place after clicking on the link in the newsletter. Further information on data analysis by CleverReach newsletters can be found at: https://www.cleverreach.com/de...n/reporting-und-tracking/.

Data processing takes place on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time by unsubscribing from the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

If you do not want CleverReach to analyze your data, you must unsubscribe from the newsletter. We provide a link for this purpose in every newsletter message. You can also unsubscribe from the newsletter directly on the website.

For more information, please refer to CleverReach's privacy policy at: https://www.cleverreach.com/de/datenschutz/.

Conclusion of a contract for order processing

We have concluded an order processing contract with CleverReach and fully implement the strict requirements of the German data protection authorities when using CleverReach.

6. plugins and tools

YouTube

This website integrates videos from the YouTube website. The operator of the website is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

When you visit one of our websites on which YouTube is integrated, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited.

YouTube can also store various cookies on your end device. With the help of these cookies, YouTube can obtain information about visitors to this website. This information is used, among other things, to record video statistics, improve user-friendliness and prevent fraud attempts. The cookies remain on your end device until you delete them.

If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

The use of YouTube is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

Further information on the handling of user data can be found in YouTube's privacy policy at: https://policies.google.com/privacy?hl=de.

Vimeo

This website uses plugins from the video portal Vimeo. The provider is Vimeo Inc, 555 West 18th Street, New York, New York 10011, USA.

When you visit one of our pages equipped with a Vimeo plugin, a connection to the Vimeo servers is established. This tells the Vimeo server which of our pages you have visited. Vimeo also obtains your IP address. This also applies if you are not logged in to Vimeo or do not have a Vimeo account. The information collected by Vimeo is transmitted to the Vimeo server in the USA.

If you are logged into your Vimeo account, you enable Vimeo to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your Vimeo account.

Vimeo is used in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

Further information on the handling of user data can be found in Vimeo's privacy policy at: https://vimeo.com/privacy.

Google Web Fonts

This site uses so-called web fonts provided by Google for the uniform display of fonts. When you access a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.

For this purpose, the browser you are using must connect to Google's servers. This informs Google that this website has been accessed via your IP address. The use of Google WebFonts is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the uniform presentation of the typeface on its website. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

If your browser does not support web fonts, a standard font will be used by your computer.

Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy?hl=de.

Google Maps

This site uses the map service Google Maps via an API. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of an appealing presentation of our online offers and to make it easy to find the places we have indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

You can find more information on the handling of user data in Google's privacy policy: https://policies.google.com/privacy?hl=de.

Google reCAPTCHA

We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on this website. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

The purpose of reCAPTCHA is to check whether data is entered on this website (e.g. in a contact form) by a human or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, time spent on the website by the website visitor or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis is taking place.

The data is stored and analyzed on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its website from abusive automated spying and SPAM. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

For more information about Google reCAPTCHA, please refer to the Google Privacy Policy and the Google Terms of Use at the following links: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de.

7. eCommerce and payment providers

Processing of data (customer and contract data)

We collect, process and use personal data only insofar as it is necessary for the establishment, content or modification of the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures. We collect, process and use personal data about the use of this website (usage data) only insofar as this is necessary to enable or charge the user for the use of the service.

The customer data collected will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

Data transmission when concluding contracts for online stores, retailers and shipping goods

We only transfer personal data to third parties if this is necessary in the context of contract processing, for example to the companies entrusted with the delivery of the goods or the credit institution commissioned with payment processing. Any further transmission of data will not take place or will only take place if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.

The basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.

PayPal

We offer payment via PayPal on this website. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as "PayPal").

If you select payment via PayPal, the payment data you enter will be transmitted to PayPal.

The transmission of your data to PayPal is based on Art. 6 para. 1 lit. a GDPR (consent) and Art. 6 para. 1 lit. b GDPR (processing for the performance of a contract). You have the option of withdrawing your consent to data processing at any time. A revocation does not affect the effectiveness of data processing operations in the past.

Mandatory information in accordance with Article 13 GDPR

In the event of initial contact, we are obliged under Articles 12 and 13 GDPR to provide you with the following mandatory data protection information: If you contact us by email, we will only process your personal data if there is a legitimate interest in the processing (Art. 6 para. 1 lit. f GDPR), you have consented to the data processing (Art. 6 para. 1 lit. a GDPR), the processing is necessary for the initiation, establishment, content or amendment of a legal relationship between you and us (Art. 6 para. 1 lit. b GDPR) or another legal standard permits the processing. Your personal data will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - in particular retention periods under tax and commercial law - remain unaffected. You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to object, the right to data portability and the right to lodge a complaint with the competent supervisory authority. Furthermore, you can request the rectification, erasure and, under certain circumstances, the restriction of the processing of your personal data. Details can be found in our privacy policy.

Netiquette of Kastenwagenforum.de

General

Forum members are addressed in the entire panel van forum and via private messages using the "you" form.

You are not sitting opposite a machine, but a personality. Tolerance and humanity are the order of the day, as nobody is better or worse and every user is treated with equal respect.

The anonymity of the Internet does not give anyone the right to be abusive. Please do not discuss any disagreements in the forum, but in a private message.

Responding members are always happy to receive a "thank you" or the "like" function. In this way you also show that their help is appreciated and respected, especially if the comments were useful and helpful to you.

Posted content (e.g. texts, pictures, travel reports, etc.) can be edited or deleted within 24 hours. In order to preserve the meaningfulness of the contributions, it is not possible to edit or delete messages at a later date. After the deletion or blocking of a member (whether at their own request or due to a sanction), there is no entitlement to the deletion of the submitted content or the publication of the source texts. Contributed content (texts, images, avatars, places, journeys, etc.) are made available to Kastenwagenforum for free use (utilization). This also includes the use of this content in advertising measures such as newsletters, print media or digital advertising messages. Example: A screenshot of Kastenwagenforumr could be used for a newsletter. These advertising measures serve exclusively to increase awareness of Kastenwagenforum. It goes without saying that this data will not be passed on to third parties.

Profile

The profile picture (avatar) must not infringe any trademark or image rights of third parties. If you use third-party content, you must have the consent of the rights holder. Pictures depicting other people are also not permitted.

The signature may be 3 lines including the greeting. Links to private websites are permitted, but no commercial product advertising.

The creation of so-called fake accounts is not permitted. Accounts created to harass or deceive other forum participants (including guests) will be deleted as soon as they become known. If the fake account can be assigned to an already registered member, this member will either be warned or blocked at the discretion of the operator or moderator. The operator reserves the right to carry out technical checks to identify so-called fake accounts in the event of suspicion.

The creation of impersonal accounts, secondary accounts, accounts for legal entities, corporate bodies or other groups always requires the prior, express and written approval of the operator.

If you wish to delete your own profile, you can initiate this by contacting the administration and it will then be implemented within a reasonable period of time (usually within a few days). When an account is deleted, the access data is deleted and the account is anonymized (a generic name, e.g. "user_99", is created from the previous user name). Submitted content will not be deleted in order not to impair the meaningfulness of the contributions. Do not add any content if you do not agree to this.

Users who have already been blocked or deleted in the past may only be re-registered with the express written permission of the operator, which must be obtained in advance.

Clarity and formatting

Choose the right forum and a suitable, meaningful heading for your topic.

Make an effort with the wording, spelling and formatting to make it easier to understand, arouse interest and receive more specific and appropriate answers to your question.

Please use quotations sparingly and shorten them as much as possible. Questions and reminders are normal and serve the exchange of information.

Advertising and links

Advertising (including disguised advertising) is generally prohibited in posts in the forum, via the messaging system, in the user's own profile, in the user name, in the signature and in the avatar. In particular, this refers to links to web stores, forums or other communities that pursue the purpose of using the panel van forum as an advertising platform in their own interests.

References and links from users for users are tolerated for information purposes.

Links without reference to the topic or with (partial) commercial intent, as well as the publication of e-mail addresses, names, telephone numbers and addresses are not permitted.

Affiliate links are not permitted.

References and links to your own private homepages are permitted as long as the above criteria are not violated.

Commercial providers, vehicle manufacturers and dealers

Anyone registering here as a commercial provider, vehicle manufacturer, dealer or in any other way as a user working in the industry must register with the forum administrator before posting their first post in order to be marked as a commercial user.

It is not permitted to register with commercial intentions and to write forum posts, comment on them or contribute in any other way without being marked as a commercial user.

House rules

House rules apply, which both the operator and the moderators can exercise at any time without giving reasons.

The instructions of the operator or the moderators must be followed as soon as they become known. In the event of non-compliance, the operator reserves the right to block users temporarily or permanently. The sanctions are at the discretion of the executing team members within the scope of their respective powers.

In the event of a breach of the rules, the operator and its authorized representatives have the right to edit, move, close, open or delete any topic or user profile.

Law and order

Offensive, violence-glorifying, discriminatory, threatening, insulting, harassing, denouncing, vulgar, provocative, racist, sexist or otherwise objectionable or punishable statements as well as links to pages with such content have no place in posts and discussions. The same applies to comments about typical behavior of other nationalities or groups. Respond respectfully and objectively to other opinions, avoid getting personal.

No legal advice, especially in connection with the purchase or sale of vehicles or similar. This also applies to "tips and tricks", experience reports or even requests in relation to a possible vehicle conversion.

The infringement of (intellectual) property is not permitted on the panel van forum. In borderline cases, cautious behavior is generally appropriate, e.g. when it comes to internal information and third-party property rights.

In the event of problems with the vehicle (manufacturer)

In principle, we ask that individual problems be clarified directly with the respective manufacturer. This applies in particular to problems where the forum cannot help, but at best serves as a "stage" with a mood-creating character. For many reasons, the forum is a completely unsuitable place to discuss topics that are only relevant to those affected. Please observe the following rules. In the event of non-compliance, we will unfortunately have to move such posts to a separate area without further warning until the post complies with the rules and can be released again. This also applies to any follow-up posts along the lines of "Why was post XYZ moved, I only have....".

Problems may be discussed objectively, but without "propaganda".

Lurid headlines and texts are not welcome. For example: "Attention - vehicle manufacturer XYZ - never again!!!" or "Vehicle manufacturer XYZ finally gone - we look forward to vehicle manufacturer XYZ".

It should always be borne in mind that the reporting is usually only from one side and the claims cannot be verified, so particular fairness must be applied. Due to this fact, business-damaging claims or accusations should also be avoided as far as possible, as neither the moderators nor the users can determine the truth of the matter. It is up to the moderators and/or forum operators to check and, if necessary, comment on or remove such statements.

No detective work! The panel van forum is not a platform for uncovering possible problems whose fault cannot be 100% traced. The borderline to defamation is so small here that we cannot possibly check (or have checked) every post. Please note that great damage can be done if a statement or an alleged (serial) problem is published here and it subsequently turns out to be false.

No publication of any correspondence, legal issues or negotiated "deals" with the vehicle manufacturer - this has no place in the forum.

Finally, it should be mentioned that a certain error rate is the order of the day for some manufacturers in this niche market. It is important that manufacturers react quickly to any errors and help customers. And if this should not be the case, then a "smear campaign" usually does not help anyone.

Private messages (conversations)

This channel should be used for personal conversations and discussions that are not intended for the public or have nothing to do with a topic in the forum.

Private conversations should also remain private, therefore the publication of private conversations is prohibited.

Liability

It is expressly pointed out that the contents of the forum contributions do not simultaneously reflect the opinion of Kastenwagenforum or its operator. No guarantee is given for the accuracy of the content.

The Kastenwagenforum distances itself from the content of linked pages.

The Kastenwagenforum accepts no responsibility or liability for possible misuse of data published by users in the forum. This includes the naming of private homepages in combination with personal data such as proper names or addresses.

Conclusion

The panel van forum is a free, brand-independent community. We are primarily interested in the exchange of experiences in the field of electronics, IT and other technology in the caravan / motorhome sector. Although the vehicles come from different manufacturers, many topics are similar. Especially with this type of motorhome, with a production process similar to that of a manufactory, manufacturing errors cannot always be ruled out. A factual discussion about grievances or errors is not a problem, but "blackening" manufacturers is. The panel van forum sees itself as a platform for exchanging experiences, but not as a place for legal issues. In particular, we ask you to refrain from "public mud-slinging" and to contact the respective manufacturer directly in the event of disagreements. This is one of the reasons why the panel van forum does not check the identity of its members, which makes it possible to post anonymously. We ask you not to take advantage of this "freedom", but to enjoy it in the form of a fair and friendly exchange of information