Ab 24 November ändern die Preise:
http://www.vodafone.ie/vlive/abroad/?ts=1287771251377
Und Miroslav arbeitet mit an eine Umtauschung der blockierte SIMkarte. Das hilft aber nicht bei das Stornierene des Guthabens! Besser warten, bis klar is wie das muss. Muss die neue Inhaber dass fragen (nicht anerkannt durch Voda IE) oder IESIM.
Grüsse Marius HRL
Mail von IESIM:
Hello,
So here is a summary of a problem with your sim card :
1, Vodafone ireland blocked many sim cards on 29.09.2010.
2, After calls I have made on new few days asking why they blocked those sim cards they started to fix and reactivate all the sim card number I have been sending them to customer care manager. So they fixed many sim cards in that time.
3, Then they have changed mind and deactivated all those fixed sim cards again.
4, I have asked them why and they told me that they were blocked again because different person is using those cards as the person who is registered to that sim card and they told me how to change registration details through email.
5, So I have sent that instrucions to many people hoping that they will change registration details and reactivate those blocked sim cards.
6, after few days they stopped reactivating sim cards and started to send email that it is not possible to reactivate sim card as it is against their policy to move ownership to another person.
7, After my questions if that is OK that I have lot of credit balance on that blocked sim and I think this is a stealing of money they told me that I can send a complaint to
The Office of Customer and Channel Management
Vodafone Ireland Ltd
The Ramparts
Dundalk
Co. Louth
as per : http://www.vodafone.ie/aboutus/code/custcare/escalation/
8, So after this all I can offer you is to send you a replacement sim card which is not registered but without any credit as your credit is stolen by vodafone and after you send your blocked sim card back to my address, I will then test if your sim card is blocked.
9, I am afraid that vodafone ireland just want to steal money from customers and by this blocking of these sim cards they have stolen lot of money.
I am really sorry for this situation but trust me it is not caused because of me but vodafone ireland. It seemd they do not want to that their sim cards are used in europe for cheap internet especially in countries where is another vodafone (UK,DE etc).